Sakarya Elektrik Dağıtım A.Ş. (SEDAŞ)
The corporate origins of SEDAŞ, which carries out electricity distribution activities in its business area of 19,500 km2 covering Sakarya, Kocaeli, Bolu and Düzce provinces, dates back to the Adapazarı Substation established in the early 1950s under Etibank. Due to the region's industrial structure, SEDAŞ which played an important role in the development of the Turkey electrification network, was taken over by AKCEZ Enerji Yatırımları Sanayi ve Ticaret A.Ş., the Akkök-CEZ Consortium on February 11, 2009 within the scope of the privatization in 2008.
With its “Being an innovative and pioneering energy company that exceeds shareholder expectations by focusing on life” vision; SEDAŞ, which directs its activities to provide uninterrupted and high quality electricity service to all consumers in its region, plays an important role in the energy sector with its 1611 employees, qualified and experienced human resources as well as technical infrastructure structured in the light of the latest technological developments. Maintaining its corporate development thanks to its solid partnership structure, SEDAŞ adds high value to its operating area with its loss / theft ratio, which is well below the sector average, its innovative and modern management approach and with its investments in distribution activities.
The main field of activity of SEDAŞ, which carries out various activities with the aim of quality and continuous electricity supply, is to build new distribution facilities and increase capacity within the scope of the investment program; to establish additional facilities on the existing network; to conduct operation, maintenance and repair work; to evaluate the connection applications and make connection agreements, to perform meter changes and calibration procedures; to fight technical and non-technical losses and to decrease the number and frequency of interruptions. By supporting its operational studies with its technological infrastructure, SEDAŞ; is a leader in the implementation of SCADA and AMR systems in the field of electricity distribution and has important knowledge in these areas.
SEDAŞ, which efficiently uses the Call Center channel as well as the Customer Care Centers with its customer-oriented service approach, keeps up with the era and diversifies its online communication channels day by day for fast and safe service in the digital world. SEDAŞ provides 24/7 accessible service to its customers with its Whatsapp line, Mobile application and Web-chat services.
SEDAŞ, which aims to implement innovative applications both in the energy sector and within the company with its effectively executed Research and Development activities, has carried out several R&D projects so far. In its R&D studies in many areas varying from Occupational Health and Safety to smart networks; SEDAŞ benefits from technologies such as artificial intelligence and augmented reality introduced by the digital age.
SEDAŞ, which also takes initiative in sustainability and social responsibility issues and exhibits this approach in all business processes, continues its work in social, environmental and economic dimensions in line with the Sustainable Development Goals. Strengthening its commitment to sustainability with Global Compact membership, the company's future efforts continue to increase every year within the scope of its sustainability goals.
In 2019, SEDAŞ accelerated the Social Gender Equality Project with "Forget the Gender". Within the scope of this project; Signing the United Nations' Women's Empowerment Principles (WEPs), which is a commitment by business leaders to create policies for gender equality, is one of the most essential steps.
One of the important projects on sustainability is SEDAŞ’s initiative to reduce the use of plastic bottles within the company. With this action, the plastic water bottle consumption was annually decreased by of 1.273.188. With the project, which has added value in terms of environmental awareness, attention was drawn to the reduction of plastic consumption, which is a global issue.